If you are considering therapy but struggling to find a qualified therapist near you, or your frequent travels or irregular work hours make regular office visits unfeasible, online therapy is a good alternative to traditional in-person counselling sessions.

With online counselling, you have the flexibility to choose between in-person and online therapy sessions via Skype or WhatsApp video calls both in Singapore and internationally. This approach is ideal for those who are hesitant to commit to a therapist due to potential relocation, as well as individuals in long-distance relationships seeking relationship counselling or those with busy travel schedules that limit consistent in-person appointments. The aim of online therapy is to accommodate your lifestyle, ensuring you receive the support you need whenever and wherever you need it.

Online Counselling in Singapore With a Certified Counsellor

Online counselling delivers the same high-quality therapy you’d expect in a physical setting but with greater flexibility. An experienced therapist can excel in making you feel at ease and support you in exploring your concerns right from the comfort of your own space.

In today’s fast-paced world, a myriad of emotional and psychological challenges confront many individuals. Whether it’s coping with the ebb and flow of daily life or tackling more profound issues, the importance of a supportive environment cannot be overstated. Online counselling may be helpful if you have the following concerns:


More than just feeling down, depression can affect every aspect of your life, from energy levels to relationships. It’s essential to seek support early to navigate its complexities.


The weight of constant worry can be crippling. Coping mechanisms and therapeutic strategies can be learned through counselling for anxiety.

Relationship Issues

From marital conflicts to problems with friendships or work relationships, addressing communication barriers and patterns can make a significant difference.

Stress & Burnout 

The pressures of modern living or a demanding job can lead to overwhelming stress, eventually causing burnout. An online counsellor can guide you through stress-reduction techniques.

Self-awareness & Growth 

Personal development is a journey. Exploring self-awareness can lead to personal growth, understanding strengths and weaknesses, and unlocking potential.

Anger Management

Learning to control and express anger in a healthy way can improve relationships and overall well-being.

Low Self Esteem 

Combating negative self-perception is essential for mental health. By building self-confidence and self-worth, individuals can lead more fulfilling lives.

If any of these resonate with you, it’s time to prioritise your well-being. Online counselling can provide the professional guidance and tools necessary for you to embark on a journey of healing and self-discovery. 

If you are having concerns regarding online counselling, please carefully read these two documents we have prepared for you:

[PDF] It’s the therapy, not the office

[PDF] Online bias

If you are still having doubts, we recommend watching this video:

Difference Between In-Office & Online Therapy Services

To put things simply, there is no difference.

Online therapy sessions establish a relationship that is developed in the same way as it would in an office setting as the interactions and interventions are the same. The choice between seeking online therapy and in-person therapy will ultimately depend on your lifestyle and needs. Here are some factors you can consider to decide which mode of therapy suits you:

AspectOnline TherapyIn-Person Therapy
Time and ConvenienceGenerally, it saves time and money on commuting which can help maintain consistent attendance.Requires commuting but offers a structured, dedicated time away from daily distractions.
Privacy and ComfortOffers increased privacy and the comfort of receiving therapy from your home, creating a secure and free environment.Provides a professional and confidential setting that some may find more conducive to opening up.
FlexibilityProvides flexible scheduling options, allowing clients to choose appointment times that best fit their routines.Offers a sense of routine and structure with fixed appointment times.
ContinuityFacilitates steadier, regular sessions, ensuring continuity for individuals who travel frequently, live in remote areas or have unpredictable schedules.Allows for a consistent therapeutic relationship and progress tracking in a consistent environment.
AccessibilityCaters to a wider demographic, enabling more people around the world to receive the mental health support they require.Offers tangible support and interventions, especially beneficial for individuals who prefer or require face-to-face communication.
Ease of InitiationServes as an accessible entry point for those hesitant or anxious about starting therapy, easing them into the therapeutic process.In-person interactions may help some individuals feel connected and engaged with the therapist.

Benefits of Online Therapy 

Online counselling in Singapore has rapidly gained traction, as it seamlessly combines the advancements of technology with the personal touch of professional counselling.

Efficacy for Addressing Anxiety and Depression

Studies suggest that online therapy is impactful for addressing anxiety disorders and depression. Likewise, a 2018 Journal of Anxiety Disorders report found that online cognitive behavioural therapy (CBT) matches the effectiveness of in-person sessions for conditions like major depression, panic disorder and anxiety disorders.

Online Therapy as a First Step

Online therapy combines convenience with therapeutic effectiveness, making it an ideal introduction for those hesitant about starting therapy. The ability to try a session from the comfort of one’s home reduces barriers to entry, easing initial apprehensions. This approach not only facilitates accessibility but also ensures that clients can achieve their therapy goals just as effectively as they would through in-person sessions.

Whether seeking to improve mental health, navigate life’s challenges, or foster personal growth, online therapy provides a viable path to reaching these objectives.

About Our Online Counsellor

M.S., NCC, CTRT, USA Sex Therapist, Hypnotherapist

Tammy Fontana, M.S., NCC, CTRT, is a USA Certified Sex Therapist and Hypnotherapist who offers online counselling to clients globally. Based in Singapore for over 13 years, she’s a recognised expert in individual, couples, and family therapy. With an M.S. in Mental Health Counseling from Capella University, USA, Ms. Fontana combines her extensive clinical training with a deep understanding of both the local and expatriate communities in Singapore. She specialises in areas like sex therapy, addiction counselling, and trauma therapy, backed by continuous education. Her commitment to culturally sensitive and research-backed interventions ensures that her online therapy sessions are as effective as in-person ones. 

The Online Counselling Process: What to Expect

Feeling anxious before your first online counselling session is perfectly normal, but remember that this is a safe and supportive environment. Trained and experienced therapists are here to listen, support, and guide you through your therapy journey.

An online counselling session is similar to an in-office individual counselling session. Generally, you can expect the therapist to spend a lot of time listening, asking questions, and encouraging you to share your thoughts, feelings, and experiences. 

In your initial online therapy session, goals will be set collaboratively to tailor the therapeutic techniques to your specific needs. In subsequent sessions, your therapist will check in on your progress and make adjustments to their approach if necessary. You may also receive homework to work on between sessions, furthering your path to personal growth.

Here are some helpful tips to ensure you have beneficial sessions:

Prepare and Set Goals

Take note of any issues that you’d like to discuss, and write down what you want to accomplish for each therapy session.

Be Well Rested and On Time

Ensuring you’re well-rested and on time helps you stay focused to make the most out of your session.

Avoid Alcohol Before Your Session

Staying clear of alcohol prior to your session ensures you’re in the right state of mind to engage and reflect.

Take Time To Reflect

Allow for 10 minutes or more after the session to process and write down your takeaways and any insights you’ve had from the session.

Create a Private Space

During online therapy, make sure you have a private space where your sessions won’t be interrupted or distracted, as well as a good internet connection.

Online Counselling Fees
Monday to Saturday (9am-6pm)
50 Minutes$250
80 Minutes$375
100 Minutes$500
Outside of office hours
50 Minutes$450

Feedback from Clients

“I am based in Singapore and started out doing in-office therapy sessions. My therapist, Tammy, was going to be travelling and I wanted to keep my appointments. She suggested that I try a video session. I tried it and found that it was great. I didn’t notice any difference in the quality of the interaction or therapy. After the therapy got going, I didn’t even think about the fact that it was online. In fact, I liked it so much that I am doing more of my therapy online because I save the time it takes to commute to the therapy office.” Client of 24+ months

“I have been a long-term client doing in-office sessions. I was resistant to the idea of doing online sessions, I like meeting Tammy in person. However, I was having a crisis and I really needed to meet her and the only way I could get a session in was outside office hours. Tammy suggested trying a video session. I reluctantly agreed to try one. I found it positive. At first, it felt a bit weird to be online talking to her, but then, everything was the same as in the office. In fact, I forgot that I was online. I will probably do a mix of online and in-office therapy.” Client of 36 months +

“I don’t live in Singapore but found All in the Family Counselling Centre through googling. I live in SE Asia and wanted to meet a therapist but couldn’t find any that I could connect with within my area. I have been doing all my therapy online since the first session. I have found it very helpful. I don’t really think about the fact that it’s online. For me, it’s just therapy. There isn’t anything negative about doing it online. Having never done therapy in the office, I don’t have a comparison, but I feel that I have a very good working relationship with Tammy and I feel that she understands me. I think it’s more about the therapist than the technology. If you have a good therapist, being online or in an office setting won’t matter, at least that’s my opinion.” Online client of 13 months

“I don’t live in Singapore but found All in the Family Counselling Centre through googling. I live in SE Asia and wanted to meet a therapist and couldn’t find any that I could connect within my area. I have been doing all my therapy online from the first session. I have found it very helpful. I don’t really think about the fact that it’s online. For me, it’s just therapy. There isn’t anything negative about doing it online. Never having done therapy in the office I don’t have a comparison, but I feel that I have a very good working relationship with Tammy and I feel she understand me. I think its more about the therapist than the technology. If you have a good therapist, being online or in an office setting won’t matter, at least that’s my opinion.” Online client of 13 months

Consider Online Therapy Sessions

It’s easy to get caught up in the hustle of daily responsibilities and tasks, often at the expense of our mental health. However, prioritising mental well-being is crucial for maintaining balance and overall health. Online therapy sessions allow all individuals to seek the support they need without having to compromise on their busy schedules. With the convenience and accessibility of online therapy, you can access professional help from anywhere, ensuring that taking care of your mental health fits seamlessly into your life. 

Frequently Asked Questions About Online Counselling in Singapore

Is online counselling available for families and couples?

Yes, online counselling is available for both families and couples. This can be especially convenient for couples or families who may find it challenging to attend in-person sessions due to scheduling, distance, or other constraints. Online therapy sessions allow participants to connect with trained professionals from the comfort of their homes or other private spaces.

What happens in the first online therapy or counselling session?

In the first online therapy session, the therapist establishes rapport similar to in-person sessions. This initial meeting focuses on intake, discussing goals, and setting expectations. Clients receive a therapy agreement, receive homework between sessions and plan for subsequent sessions.

Are online therapy services as effective as in-person sessions?

Yes, research shows that online therapy sessions are as effective as face-to-face sessions, especially for conditions such as anxiety and depression. Moreover, for those who might be hesitant to attend in-office therapy due to stigma, distance, or other barriers, online therapy offers a confidential and comfortable alternative.

Can I attend both online and in-office therapy sessions?

Yes, you can do that as well. Do note that appointments with the online counsellor need to be pre-arranged. For more information on our in-office and online therapy services and counselling, feel free to contact us.

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